At VIBBA, we take great care to ensure that every product meets your expectations. With over 2 lakh happy customers, we are confident in the quality and value of what we offer. While we aim to deliver a flawless shopping experience, we understand that issues can occasionally arise. Please read our return policy carefully to ensure a smooth return process.
Our Commitment to Quality
We guarantee that what you see is what you get. However, we have a few guidelines for returns to ensure transparency and consistency.
Conditions for Returns
Eligible Returns:
- Only defective or wrong items are eligible for return or exchange.
- Returns for any other reason, such as a change of mind or personal preference, will be also accepted.
- By placing an order, you agree to our return policy and terms.
Return for Larger Orders:
- Orders containing 6 or more items are also eligible for returns.
Return Process
If your order qualifies for a return, kindly follow these steps:
Contact Us:
Reach out to us within 30 days of receiving your product. { some products 4 days }
Return Shipping:
We pick up your return courier
Send the parcel photo and return slip via WhatsApp to +91 9037025379 for verification.
on Pickup Service:
We usually offer a return pickup service,
Refund & Exchange Policy
We offer two options for eligible returns:
Store Credit:
Store credit will be added to your Sareefashion account, which can be used to purchase any item from our website.
Bank Refund:
If you prefer a refund to your bank account, No processing fee will be deducted from the refund amount.
Exchange:
No exchange fee applies for product exchanges. Any difference in product prices must be settled by the customer.
Important Notes
- Original packaging and tags must be intact for the return to be accepted.
- Sarees with fall and edging or customized products are non-returnable.
- Sale items cannot be returned or exchanged.
- Only one-time return or exchange is allowed per order.
- By making a purchase, you agree to our return policy and terms.
Why We not Deduct Fees for Refunds and Exchanges
We dont charge any fee for refunds and exchanges to maintain the high-quality service we offer. Our team works hard to process every order flawlessly, and these charges help us continue to improve your shopping experience.
Order Cancellations
- Orders can only be canceled if they have not yet been dispatched.
- No cancellation charges .
Disclaimer
Model images are for representation purposes only. Variations in color, fabric, or design may occur due to lighting or photography conditions. Accessories such as purses or jewelry shown in product images are not included unless explicitly mentioned in the product description.
Dispute Resolution
In case of any disputes, the Surat Court will have jurisdiction over the matter.
Final Words
With over 2 lakh happy customers, we are proud of the trust and loyalty we have built. We believe in offering products that are as good as they look and are committed to your satisfaction. When you shop with Sareefashion, rest assured that you are purc
This refund and cancellation policy outlines how you can cancel or seek a refund for a product / service
that you have purchased through the Platform. Under this policy
Cancellations will only be considered if the request is made 5 days of placing the order. However,
cancellation requests may not be entertained if the orders have been communicated to such sellers /
merchant(s) listed on the Platform and they have initiated the process of shipping them, or the
product is out for delivery. In such an event, you may choose to reject the product at the doorstep.
PINK TECHNOLOGIES However, the refund / replacement can be made if the user establishes that the quality of the product delivered is not good.
In case of receipt of damaged or defective items, please report to our customer service team. The
request would be entertained once the seller/ merchant listed on the Platform, has checked and
determined the same at its own end. This should be reported within 5 days of receipt of products.
In case you feel that the product received is not as shown on the site or as per your expectations,
you must bring it to the notice of our customer service within 5 days of receiving the product. The
customer service team after looking into your complaint will take an appropriate decision.
In case of complaints regarding the products that come with a warranty from the manufacturers,
please refer the issue to them.
In case of any refunds approved by PINK TECHNOLOGIES, it will take 3 days for the refund to
be processed to you.
Return Policy
We offer refund / exchange within first 5 days from the date of your purchase. If 5 days have passed
since your purchase, you will not be offered a return, exchange or refund of any kind. In order to become
eligible for a return or an exchange, (i) the purchased item should be unused and in the same condition as
you received it, (ii) the item must have original packaging, (iii) if the item that you purchased on a sale,
then the item may not be eligible for a return / exchange. Further, only such items are replaced by us
(based on an exchange request), if such items are found defective or damaged.
You agree that there may be a certain category of products / items that are exempted from returns or
refunds. Such categories of the products would be identified to you at the item of purchase. For exchange
/ return accepted request(s) (as applicable), once your returned product / item is received and inspected
by us, we will send you an email to notify you about receipt of the returned / exchanged product. Further.
If the same has been approved after the quality check at our end, your request (i.e. return / exchange) will
be processed in accordance with our policies.